Refund Policy

For one-time coaching sessions and programs, you may request a refund up to 7 days after purchase, provided no sessions have been delivered and digital materials have not been accessed.

Sessions that have already been delivered and digital materials that have already been accessed are not refundable. For multi-session packages, any sessions that have been used are non-refundable.

If you purchased a package with multiple sessions and wish to discontinue, you may request a partial refund for any unused sessions, provided your request is within 30 days of purchase and sessions remain unscheduled or cancelled in advance.

For monthly plans, you may cancel your subscription at any time. Cancellations will take effect at the end of your current billing period; no further payments will be charged after cancellation. Unused sessions in the cancelled billing period are not refundable.

Missed sessions without at least 24 hours’ notice are considered delivered and are not eligible for refund or rescheduling. Sessions cancelled or rescheduled with at least 24 hours’ notice may be moved without penalty.

If you believe you have been charged in error or have a duplicate transaction, please contact us immediately so we can investigate and issue a correction or refund as needed.

To request a refund, contact us at contact@raymondberker.pro or use the information on the Contact page. We aim to review refund requests within 3 business days and will notify you of the outcome.

Approved refunds are processed through Stripe and typically take 5-10 business days to appear in your account, depending on your bank and payment method.

If you believe a charge is incorrect, please contact us directly to resolve the issue before filing a chargeback. We strive to address all concerns quickly and fairly.

For any questions regarding this policy, please reach out using the information found on the Contact page.